Verizon Reception in Park Slope

I've been a Verizon wireless subscriber for almost 10 years and never had cell phone problems in Brooklyn. Suddenly I barely have reception inside my building and can't figure out if it's the phone or Verizon.

About a week ago, the reception bars on my phone started shrinking whenever I stepped away from the window. Now my phone frequently drops calls and doesn't ring unless I'm standing in the "right" spots in my apartment. Instead of phone calls, I just get static-y voice mail messages while at home. Have any other subscribers in the area had problems recently?

I have a similar issue in my apartment with Verizon. Works great everywhere else. Drops calls unless I'm near the window at home though.

Has it always been that way or only recently?

try enter *228 then press 1 to re program....You can also update roaming by pressing 2

i had verizon and lived in a basement in park slope. if it worked perfectly there i dont think you should have a problem. do what jim suggested or try updating your phone. do you have a dinosaur phone?

I just tried Jim's suggestion, but nothing happened and then the phone wouldn't let me make outgoing calls because there was a "Call in Progress." I just took the battery out and restarted it. It's a Blackberry Storm, about 7 months old, but I've had no problems until recently. Still, I have to assume it's the phone since no one else seems to be having these sudden reception problems.

It just worked for me...Star = * so * 2 2 8 then send wait for instructions

*228 option 2 is to update your phones list of cell towers it can use. Option 1 you only use 1 time when you hook the phone up

I'll try it again. Thanks so much for your help.

About 3 weeks ago my verizon phone stopped receiving calls in Red Hook, where I live. I'll try the *228 option 2 route, but it is weird that it just started after 2 years of decent service and 6 months with the same phone.

verizon told me it's because i live "next to a large body of water". i live at underhill & lincoln. i was like, "the ocean?" and they replied, "yes".

Jim, I never thanked you for fixing my phone. It's been working fine ever since I punched in the numbers like you told me. Thanks so much!

gabbahey wrote: Jim, I never thanked you for fixing my phone. It's been working fine ever since I punched in the numbers like you told me. Thanks so much!

You are so very welcome...