VOIP is Making Me Crazy

damn linksys transferred me to 3 people then told me my router was out of warranty and wanted $30 for the support call. Why would I do that when i have you guys? ;-)

can somebody tell me how to secure my network again?

thanks, hitoriki. I realized after I wrote it that I have an N router and downed the settings to G

assuming you have a linksys right now (btw, check out my edit above)


Enter 192.168.1.1 in your web browser

username: admin
password: admin (or leave blank)

Other combinations i have seen is to leave the username blank and have just the password say admin

697 up is all you're getting for "Turbo?"

That's kinda lame.

What do they advertise as their upload speeds for Turbo? (assuming the usual YMMV). I'd call it a ripoff if their "Turbo" for uploads was a mere 768kbps up. Should be at least 1.5Mbps up or they are crooks.

For comparison, my Optimum Boost ($15 extra per month) in my home currently yields the following in an actual test just now:

Last Result:
Download Speed: 29558 kbps (3694.8 KB/sec transfer rate)
Upload Speed: 5107 kbps (638.4 KB/sec transfer rate)

If your upload capabilities have any significant volatility at those lower data rates (around that 500kbs or lower) that would definitely affect VOIP call clarity to folks on the other end, as the quality of your voice signal being uploaded might exceed the intermittently weak upstream connection available and therefore degrade and decimate to coming through as spotty and choppy.

And as hitokiri pointed out, there may also be packet loss in addition to potentially slow+volatile upload speeds that may be involved.

So check yer ups.

ok, i'm in the admin tool
where do i set security?

ok, i see wireless security.

i think I want WEP, right?

what do i put in passphrase and Key fields (1-4)?

jeffrey wrote: 697 up is all you're getting for "Turbo?"

That's kinda lame.

What do they advertise as their upload speeds for Turbo? (assuming the usual YMMV). I'd call it a ripoff if their "Turbo" for uploads was a mere 768kbps up. Should be at least 1.5Mbps up or they are crooks.

First off, all cable companies advertise "up to" speeds. the fine print stinks lol

Also, they do advertise 768. It's cable, not Fios. lol

I do believe they are still building the DOCSIS 3.0 version of their network as well.

But this is getting off topic.

I am trying to find out if it is TWC's problem or if it outside of TWC's network. (not how crappy the TWC deals are lol)

Flex -

you want WPA2 with TKIP security

^ my cable tops 20Mbps FIOS, btw..(see my speed test results posted above)

And yeah, I included the usual YMMV regarding actual vs. advertised speeds.

i dont see your test result link
just to speakeasy

edit:

nm lol

you copy and pasted them

Heh, yep, inline text in the post. I shoulda bolded 'em, for those speeds.

hitokiri wrote: Flex -

you want WPA2 with TKIP security

thanks...but what do i enter into passphrase and keys 1-4?

nevermind....i made up a passphrase and WPA2 didn't ask me for keys 1-4 (WEP did)

remember to go into the administrative option to change your router password.

for added security (without going too deep into the setting), I would also change the max # of DHCP clients to 5 for your specific needs.

mac address filtering and whatnot would be a bit complicated to walk you through

jeff- yeah, opt does have nice speeds. TWC used to offer "Extreme", but i think they canned it almost immediately. Dunno why.

And also disable Wireless SSID Broadcast, if you see that as an available option (perhaps on the main wireless settings page).

That used to cause some problems with winxp back in the day lol


Jeff- now you made me start looking for faster speeds again. RoadRunner Extreme is like Loche Ness.

people at DSL reports say they have it....but you cant find it anywhere
http://www.dslreports.com/forum/r21651884-Road-Runner-Turbo-w-PowerBooster

I have called and have people say they dont offer it... but they do in a way.

Doc 3.0 has yet to roll out though. When ti does, NYC will be the first area to get it and thats when we will see some speed increases

"Your ISP may be using traffic shapers to degrade 3rd Party VOIP services from other providers like Vonage etc., hoping you'll dump them and sign up for your ISP's competing offering. "

I'm the director of digital communications for Time Warner Cable, just to be clear here.

And I can emphatically state that we don't manipulate third party VOIP data, ever.

OMG, I'm too dangerous mucking around here.

I am now on my air card because I've completely locked myself out of my network.

"my" network is now listed as "linksys" (not Flexi) and is locked

192.168.1.1 I can't get in now. Admin/Admin worked before, but isn't working now....nor is any other combo of admin + blank, etc.

I rebooted my router and still nothing.

I'm going to cry

Jeff, that's fantastic (as opposed to Comcastic, lol) news.

And thanks for taking the time to pop in and clarify TWC's position in our little conversation here, very much appreciated.

Flexi - hit the reset button for 30 seconds and do it all again lol

flexi, when in doubt...

1) Reset
2) Config
3) Rinse
4) Repeat (if additional network body and shine desired)

jeffrey wrote: Jeff, that's fantastic (as opposed to Comcastic, lol) news.

And thanks for taking the time to pop in and clarify TWC's position in our little conversation here, very much appreciated.

yah, yah, yah (ok, seriously, Jeff, thanks for clarifying....I still hate TWC, but appreciate your response)...now help me get back in to my network.

Watch out for flying laptops

Flexichick wrote: Watch out for flying laptops

LMAO

Btw Flexi...



I'd gladly fix your network today for the price of a hamburger.

Hungry?

jeffrey wrote: [quote=Flexichick]Watch out for flying laptops

LMAO

glad you think it's funny ....I, however, am losing my sense of humor....and my mind :-(

^^ (see edit)

how do you like your burger?

Medium Rare pleez.

Just invite jeffrey over to fix it. I've met him he's a nice guy and married.

Flexichick wrote: [quote=jeffrey][quote=Flexichick]Watch out for flying laptops

LMAO

glad you think it's funny ....I, however, am losing my sense of humor....and my mind :-(

thats why people like jeff and I get paid for this stuff ;p

believe it or not, I work in technology :-)