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Time Warner Internet Connectivity Issue

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  • union street
    union street
    OpossumQueen wrote: Anyone know who can install whatever Union Street is talking about to boost signal? We're sick of missing a significant portion of shows/movies and I'm not expecting TWC to actually fix it.
    OQ: Call Jim at Audio Video Salon:

    http://www.avsalon.com/

    Tell him the problem and that you think you might need a video signal amplifier to boost your signal. He'll know exactly what you're talking about. If you are also using TW Internet, you might need them to also install a splitter. The trick with the amplifier is that you need it to jack up your video signal but if you're not careful, you can make the signal too hot for your modem and your Internet will poop out. So, you need someone who knows what they're doing -- i.e. not a Time Warner Cable employee -- to find the signal strength sweet spot.

    AV Salon can definitely do this for you but WARNING: These guys are absurdly expensive! I'm sure you can find someone cheaper to do the job. But I've found that they always do a great job on everything from the wiring to the carpentry/installation to the clean-up. I got to a point where I was happier to pay a few extra bucks then waste an entire day waiting for Time Warner to show up and screw up the job.
  • easilyfound
    easilyfound
    Was having some connectivity problems again just now.
  • opossumqueen
    opossumqueen
    While sitting here with the tv on as background noise, our cable box pretty much just stopped working (if the norm can be called "working"). Luckily I'm waiting on a TWC tech right now to "check our signal" but the box just keeps rebooting and is actually making strange sounds inside : /
  • welling111
    welling111

    so glad to see others are having issues! Mine got all wacked friday at around 7 pm. Today it was messy around 2pm, so i gave up, then jumped back on at 4pm and managed to have no issues for an hr or so. Now it's wonky again and being really slow (9pm_on) i called and they clam there are no service issues. All my blinky lights are on as normal, but it just won't connect or when it does is super slow.