wheelchairs in taxis
Hey there,
THis is a random non-brooklyn related posting but i'm hoping someone out there has some experience.
Does anyone have any experience with taxi/car service for a passenger in wheel chair? A friend of mine is flying in next month and i'm wondering about the best way to get around. She's in a wheelchair and is able to transfer from chair to a car easily. She drives her own car at home.
I assume that car services have to take wheelchair passengers because of ADA etc. Am I being naive? What about yellow cabs?
I also heard about a new dispatching system for accessible van cabs. Anything that involves relying on 311 makes me skeptical. Does anyone have experience with this?
http://www.nyc.gov/html/tlc/html/accessible_dispatch_system/accessible_dispatch_system_main.shtml
Also, if anyone out there has had a particularly bad/good experience in terms of taking a Bkln based car service with a wheelchair I'd love to know about it.
THis is a random non-brooklyn related posting but i'm hoping someone out there has some experience.
Does anyone have any experience with taxi/car service for a passenger in wheel chair? A friend of mine is flying in next month and i'm wondering about the best way to get around. She's in a wheelchair and is able to transfer from chair to a car easily. She drives her own car at home.
I assume that car services have to take wheelchair passengers because of ADA etc. Am I being naive? What about yellow cabs?
I also heard about a new dispatching system for accessible van cabs. Anything that involves relying on 311 makes me skeptical. Does anyone have experience with this?
http://www.nyc.gov/html/tlc/html/accessible_dispatch_system/accessible_dispatch_system_main.shtml
Also, if anyone out there has had a particularly bad/good experience in terms of taking a Bkln based car service with a wheelchair I'd love to know about it.
Comments
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I know someone in a chair and I don't think he usually has trouble with yellowcabs. When I've been with him, the driver has always helped by folding and putting it in the trunk then getting it back out.
I can't imagine it being a huge problem--not much different than folks with big strollers to put in the trunk, right?
If you're calling a car service, I would only mention it if to request a driver who can help with the chair. -
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The guy I know sounds similar to the OP's friend. Can get in and out of the chair on his own. He just flags down a cab, gets in the back, folds the chair and has the driver put it in the trunk. I'm sure if you don't have a somewhat easily folding chair it could be a problem, but I was just offering what I'd seen. I've definitely not noticed chair-accessible cabs.
The access-a-ride vans tend not to run on time from my experience (had an elderly neighbor who took it often). She told me she would just call for a pick-up at a certain time and I'm not sure about a fee.
Arecibo has some SUV's if you need a bigger vehicle. Just tell them you have something too big for a trunk and ask for an SUV. We've done with when taking the dog with us--he rides on the floorboards with us and we stick all our junk and his huge crate in the back of the suburban or whatever comes (the ones we've been in from Arecibo have the back row of seats removed so there's lots of room for stuff like this.) We're usually doing this well before 7am so we've never had any trouble getting the kind of car we ask for, fwiw. -
Demand your city put in the third network like several European cities have -- dedicated protected lanes for cyclists and motorized wheelchairs for the disabled on all major streets, with a curb to separate from the car parking/stopping lane on the left and another up to the sidewalk on the right. Problem solved.
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Does being in a wheelchair increase your chances of a yellow cab actually bringing you to Brooklyn? (or even within Brooklyn and not claiming "I'm off duty, heading back to the garage in Manhattan.")
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DoctorJ So, someone in a motorized wheelchair would have to just drive down the special lane? If you were going from downtown to the UES/UWS or Brooklyn or Queens. wouldn't your battery be dead? Not to mention really wet if it's raining or very cold if it's winter.
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tybur6 wrote: DoctorJ So, someone in a motorized wheelchair would have to just drive down the special lane? If you were going from downtown to the UES/UWS or Brooklyn or Queens. wouldn't your battery be dead? Not to mention really wet if it's raining or very cold if it's winter.
Disabled people in worse climates than this one manage. I believe there are recharging stations too. And of course all public busses designed with an elevator so you can roll onto them directly from the third lane if the weather gets too bad or you're out of power. -
OK, taxis and car services legally cannot refuse a ride because a person is in a wheelchair. They are not allowed, however, to help the person transfer and they are not required to fold the chair and put it in the trunk. So your situation sounds ideal since you will be with your friend.
There are supposed to be accessible van cabs. I have yet to see one.
Access-a-Ride is a great option for someone who lives here, but your friend will not have access to paratransit as a visitor. Subway elevators are extremely unreliable but some major stations are more reliable than others. Supposedly the MTA website has an up to date list of which elevators are working on any given day.
Another great option is the bus. Buses are all accessible to people who are wheelchair users. -
I rec'd a timely email today....
The Disabilities Network of New York City is pleased to announce the first-ever, citywide
Accessible Taxi & Livery Forums
IN ALL FIVE BOROUGHS!
Members of the Disabilities Network of NYC have selected increasing accessible transportation options as a primary concern for New Yorkers with disabilities. In order to address these issues, the Network is partnering with a “blue ribbon” panel of decision-makers and experts from across advocacy, industry and government to examine the past, present and future of accessible taxi/livery service and to answer YOUR questions at Accessible Taxi & Livery Forums in every borough.
FORUMS will be moderated by the Disabilities Network of NYC. PANELISTS will include representatives of the City of New York Taxi & Limousine Commission (TLC), the Taxis for All Campaign, Easter Seals, and A Ride For All. TOPICS include the TLC’s Accessible Dispatch Pilot Project and will take a solutions-based approach to increasing transportation options for NYer’s with physical, visual and hearing disabilities.
WHEN & WHERE: 6:30-8pm on these dates at the following locations. More details at http://www.dnnyc. net/About_ Us/DirectionsTax iForums.html.
Wednesday, November 19 – Staten Island
College of Staten Island
Center for the Arts, Building 1P, Recital Hall, first floor
Campus Contact: Margaret Venditti, Office of Disability Services, 718-982-2510
http://www.csi. cuny.edu
Tuesday, November 25 – Queens
Queens College
65-30 Kissena Blvd, Flushing
Student Union bldg., 4th floor ballroom
Campus Contact: Berneal Sutherland, Committee for Disabled Students, 516-808-5903
http://www.qc. cuny.edu
Tuesday, December 2 – Brooklyn
Long Island University, Brooklyn Campus
1 University Plaza at the Spike Lee Screening Room
Brooklyn Contact: Brooklyn Center for Independence of the Disabled, 718-998-3000
http://www.brooklyn .liu.edu
Wednesday, December 3 – Bronx
Lehman College
Music Building, East Dining Room
Campus Contact: Doreen Patrick, Student Disability Services, 718-960-8441
http://www.lehman. cuny.edu
Thursday, December 4 – Manhattan
**NOTE: Will be videotaped for broadcast on the Manhattan Neighborhood Network.
Borough of Manhattan College
199 Chambers Street (bet. Greenwich & West Street), in the Richard Harris Terrace
Campus Contact: Anita Samuels, Office of Special Events, 212-220-8007
http://www.bmcc. cuny.edu
Presented in partnership with Easter Seals, City University of New York, Long Island University, City of New York Taxi & Limousine Commission, Taxis for All Campaign, A Ride For All, Brooklyn Center for Independence of the Disabled, Mayor’s Office for People with Disabilities and our Disabilities Network Members.
All Forums are wheelchair accessible. ASL and CART provided at all locations. Please advertise these Forums to your constituents! Download and print flyer here.
Thanks to all our supporters, including United Way of New York City and our Members & donors! Special thanks to those who donated to the Accessible Taxi Campaign. To do your part, please give here. -
hey all. i had a big bad case of the flu and have not been back to this page. thanks for the replies and the info about the forums!
OpossumQueen, yes, my friend is able to transfer. her knees bend and she has a chair that disassembles, so she has a few more options.
But it accessibility is a serious problem here. The access on the subways is so unreliable, with few elevators, most of them not working or smelling like piss. it's just crazy.
We're renting a minivan to make the airport pick up and then doing taxis and perhaps the good old B63, B69, B75 etc etc. Re Access a Ride, i think you have to be a "member". Good old MTA is probably going to make some cuts there next year as well. -
At LGA, I think it might not be too hard to get a van in the taxi line. I've been in the line behind folks with tons of luggage several times who needed something bigger than a car and they never waited more than a couple of extra minutes.
When we picked up our dog at LGA we needed a van that didn't have all the seats to fit the massive dog crate (bigger footprint than the average wheelchair). The guy managing the line just got on his radio or phone and we had the appropriate vehicle in a few minutes. I'm not sure if that was a fluke, but it didn't seem too hard other than it being late at night on a day of southern tornadoes (canceling tons of flights) and there just weren't many cabs at the airport. -
OK. i hope i dont regret this but for local trips, I am going to give the
TLC's Accessible Dispatch System a whirl.
It was just launched this summer and it matches WC accessible yellow cabs (there is a small fleet) with WC passengers. So far, the system reservation process has been a breeze and the dispatchers are surprisingly professional.
I sincerely hope I have something good to report on a city service for a change. I am extremely dubious so we're testing it out for a short trip tonite but we're really going to need it tomorrow night after a wedding.
I will keep you all posted.
http://www.nyc.gov/html/tlc/html/accessible_dispatch_system/accessible_dispatch_system_main.shtml
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