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I think a lot of people have concluded that USPS's problems are far larger than they wish to attempt to solve, and have given up on them entirely.They use UPS instead.Needless to say, this just fosters the decline of USPS. Gradually, post offices are being closed throughout the nation. Contracts with Office Max and Staples are in the works: http://abcnews.go.com/Business/us-postal-service-workers-staples-staff/story?id=21597291
Why should I have to leave work early to pick up such a package?
When I had to set up a PO Box, I went to the office on Atlantic near Barclays (11217). I've found them to be more competent -- one of the managers, an even-keeled, knowledgeable woman, has been quite helpful to me. They're not perfect, but I've never heard anyone get testy or angry in line, which seems to be a regular occurrence at the Fulton Post Office.